OVERVIEW

TAC & IDCJ Wellness Sdn. Bhd. is a private limited company registered in Malaysia. Its parent companies, subsidiaries, affiliates, related entities, officers, directors, employees, agents, representatives, partners, and licensors (collectively referred to as “TIWSB”, the “Company”, or “We/Our/Us”) are committed to upholding the highest standards of privacy and personal data protection in compliance with applicable laws and regulations.

This Privacy Policy Statement (this “Privacy Policy”), read alongside our terms and conditions of service, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. This applies when you appoint or engage us to provide services, access or use our services, or interact with us.

By engaging us, accessing or using our services, or interacting with us, you consent to our collection, use, and processing of your personal data as outlined in this Privacy Policy.

If you are under 18 years of age, please do not share or send any personal data to us without prior consent from your parent(s) or legal guardian. If you have any questions or suggestions for improvements regarding this Privacy Policy, please contact us at [email protected].

This Privacy Policy is drafted in English. In the event of any discrepancies between translations, the English version shall prevail.

PERSONAL DATA COLLECTION

2.1 Definition of Personal Data

Personal data refers to any information about an individual who can be identified directly or indirectly. We may collect and process personal data at the start of our services or interactions and periodically throughout the course of engagement. The types of personal data we collect include, but are not limited to:

• Name, date of birth, nationality, gender, national identification card number, passport number, driving licence, student registration card, residency status, correspondence address, and contact details (including mobile, office, and residential phone numbers, fax number, and email address).
• Banking details and other information provided when registering for our services, subscribing to our services, or requesting additional services.
• Information related to transactions for our services or to fulfil your requests.
• Details of visits to our services and the resources accessed.
• Any additional information provided by you or third parties about you.

2.2 Retention of Personal Data

We retain personal data for as long as it is necessary and permissible by law. Once you withdraw from our services, we will delete your personal data upon confirmation of your final payment, unless retention is required by law. Archived personal data will be maintained only for as long as the purposes for which it was collected exist.

SOURCE OF PERSONAL DATA

Personal data is primarily collected directly from you. However, we may also collect personal data from publicly available sources, such as government agencies, public registries, websites, social media platforms, publications, and events.